What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I chose advanced hearing solutions hoping to have made the right choice. Right from the beginning I knew Linda would be my answer to better hearing. Her hearing test was very thorough and pleasant. She explained what she was doing and how everything worked. When I receive my hearing aids...

Brenda Rawlings, on Google

Overall excellent rating. Professional, first class and friendly service from initial examination through fitting and pickup. Very thorough exam and presentation of results and options for my 1st set of hearing aids. Never felt rushed, or hurried. Linda took all the time needed to answer my questions and concerns. I...

Bob Vogler, on Google

Mother loves the personal attention she receives. The staff are very polite and caring, along with being professional.

Murleen Goodrich, on Google

I just had my hearing aids cleaned! He was very professional and kind he cleaned my aids and checked to see if my ear canals were clear. They were.

Deanna Tyler, on Google

Marcie was terrific! She was thorough and knowledgeable about my hearing loss. She’s very kind and supportive. The hearing aids are great too.

Janet Alberts, on Google

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